Installation

Supported Operating Systems

Operating System Minimum required service pack Notes
Windows Vista SP2
Windows 7 SP1
Windows 8
Windows 8.1
Windows 10
Windows Server 2008 SP2
Windows Server 2008 R2 SP1
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016

The Agent is compatible with both 32bit (x86) and 64bit (x64) versions of the above Windows operating systems.

Hardware Requirements

Typical requirements are as follows:

Installation Process

Agent is installed using the MSI file ‘Paygate.Agent.Installer.msi’. This file is available from The Technical Service team at paygate, or via our CDN.

Run the ‘Paygate.Agent.Installer.msi’ file. The installation requires a user with administrator level account privileges. If required, the installer will request elevated privileges from the user via the standard ACL mechanism.

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Running the installer will open the Agent set-up application. Read the Software Licence Agreement and, if acceptable, tick the agreement box and click “Next” to continue.

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Select an intallation location. The default location is shown above.

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Click “Install” to proceed. There will be a prompt if the Setup Wizard is not being operated under administrator priviledges.

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Once complete, exit the Setup Wizard by clicking on the “Finish” button.

Upgrading Agent

Existing versions of Agent can be upgraded using the most recent ‘Paygate.Agent.Installer.msi’ file available from teh Contact Support page within paygate. Existing configuration for Agent is preserved.